At TECH SHACK, we are committed to providing a seamless and efficient delivery experience to our customers. Please go through the delivery policy mentioned below to understand how we work.Delivery Areas:
For now, we are offering delivery services only in [Specify the areas or regions where you provide delivery services]. If your address is in the area we are providing our services you are eligible but if not then please check back later as we are working to expand our network.Delivery Timeframes:
Delivery time frames can vary depending upon your location, product availability and some other factors but it will be delivered within 7-14 days.Delivery Charges:
The delivery charges will be clearly stated during the checkout process. We aim to provide transparent pricing, and you will have the opportunity to review the delivery charges before completing your order.Tracking order:
For your benefit, we give a tracking service. When your request has been dispatched for conveyance, you will be given a tracking number through email or SMS. This following number will permit you to screen the advancement of your delivery and remain refreshed on its assessed arrival time. You can get the following assistance through our site or by utilizing the assigned tracking link given.Delivery Requirements:
To guarantee a successful delivery, kindly make sure the address provided is complete and accurate. it is important to mention the exact details like gate codes and floor numbers. In case you need to change the delivery address after placing an order please contact our customer service without any delay.Delivery Confirmation:
The receiver or an authorised representative must be present when the shipment is delivered. Our delivery employees may request a signature or proof of identity to guarantee a secure transfer. If no one is present to accept the product at the stated address, our delivery workers will follow the approved protocol, which may include leaving a delivery notification or trying redelivery on some other date.Delivery Issues:
If you have any problems with your delivery, such as a delay, damage, or missing products, please contact our customer service right once. We are committed to addressing any delivery-related issues as soon as possible and to your complete satisfaction.Exchanging the product:
We only exchange orders that are damaged or faulty. If a customer receives an incorrect or damaged package, they must contact us for an order exchange. We make every effort to replace your purchase as quickly as feasible. We will only consider exchange requests if the complaint is legitimate. "Change of mind" will not suffice to support your order exchange request. Customers must also return the damaged shipment to us for order replacement so that our QA (Quality Assurance) staff may properly inspect it. The shipping fee will be applicable in this case.Refund:
After receiving your complaint, our staff will thoroughly investigate the matter. Please keep in mind that we will only issue a refund if you return the defective merchandise to us. We will also evaluate your returned products and notify you whether or not a refund is available. If our staff discovers a flaw in the products, we will honour your return request and reimburse your order in cash. The shipping fee will not be refundable.
Products can only be returned and exchanged within 7 working days of delivery.
Techshack retains the right to change its Return and Refund Policy at any time. So we encourage you to keep checking the policy.Support:
Thank you for choosing TECH SHACK. We look forward to serving you and delivering your products promptly and securely.